Privacy Policy App and Support

Date of the current version: 26.10.2023

With our finder, we want to give you back important time of life that you previously spent on the nerve-wracking searching for objects. In the following provisions you will find information on the ways and means we use to achieve this

We take data protection very seriously. Therefore, we can assure you that we only collect the information that is necessary for the uncomplicated use of the musegear finder.

Please note that this privacy policy applies to the musegear finder mobile app and support provided by MS kajak7 UG ("musegear", "musegear finder", "we", "us").

MS kajak7 UG, Rückertweg 8, 74182 Obersulm, Germany, is the responsible party or data controller with respect to personal information collected through the Services.

1. Information collected by the musegear finder

In this Privacy Policy, the term "Personal Information" refers to any data relating to an identified or identifiable natural person. identified or identifiable natural person; an identifiable person is one who can be identified, directly or indirectly, in particular by reference to a name, IP address, identification number or, in certain circumstances, location information or the unique identifier assigned to each musegear finder device. More specifically, we process, collect and use the
following information from you, which may include personal information.

A. Registration for the mobile app

It is not necessary to create an account to use the musegear finder app. Nevertheless, it is possible to voluntarily enter your e-mail address in order to be informed about news related to the musegear finder.
We do not identify you personally to other users, nor do we share your personal information with third parties in any way that could identify you without your prior consent.

B. Information about your use of the Services

Location information

Only with your prior consent (in accordance with the Terms of Use) shall the following provisions apply:

The musegear finder app is designed to inform you about where your objects are. To do this, data on your collected about your location. By the term "location information" we refer to the combined location data of your phone or device
and your musegear finder.

While the app is running on your device, the location information is stored locally on your smartphone. (provided you
have enabled location services and granted the app access).

The location information assigned to your finders is not accessible to third parties.

C. Usage information for mobile applications, support

In order to optimise our musegear finder app, we use Google Firebase (Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA, "Google") to anonymously record how it is used. Firebase Analytics enables the analysis of the use of our offer. This means that completely anonymised information about the use of our app is collected and transmitted to Google and stored there. Google uses the advertising ID of the end device for this purpose. Google will use the aforementioned information to evaluate the use of our app and to provide us with further services related to the use of apps. You can restrict the use of the advertising ID in the device settings (iOS: Privacy/ Advertising/ No ad tracking; Android: Account/ Google/ Ads). Google Inc. is certified under the Privacy Shield agreement and thereby offers a guarantee of compliance with European data protection law (
Subcontractors that Google may use can be found at the following link: The legal basis for the use evaluation of the data and use of Firebase is a legitimate interest (i.e. interest in the analysis, optimisation and economic operation of our apps) within the meaning of Art. 6 (1) (f) DSGVO).

It is not possible for us to trace the usage information collected back to individual users. Nevertheless this analysis is also justified by a legitimate interest within the meaning of Art. 6 (1) sentence 1f DSGVO to further develop our services in your interest as well. You can object to the use of Firebase at any time by setting the slider for anonymous statistics in
the app under "Settings" accordingly.

We provide assistance and support through various channels: By app, via the website, via social media channels, email or by phone. We collect any personal information that you provide to our customer service team during this process. This includes the following information: Your name, email address, telephone number and postal address. We may use
and process your personal information, including location information, to process your support request and provide you
with the best possible support.

2. Third Party Services

In some cases, musegear uses third-party services (including data processors and controllers), to perform services on behalf of musegear. These services include, but are not limited to, those provided by Google or Apple. These external
services may also collect personal information about you and your activities.

These services may also place cookies on your computer or mobile device or use tracking pixels to collect or receive information from the services and other sites on the Internet and use this information to collect analytics and target ads. The privacy practices of these external Services are not covered by this Privacy Policy. We do not have access to, nor
control over, cookies and other web technologies used by external services.

3. We are not responsible for content on third party websites.

Our Services may contain links to websites and services owned or operated by third parties (referred to as "Third Party Service"). Any information you provide to or that is Third Party Service or that is collected by a Third Party Service is provided directly to the owner or operator of the Third Party Service and is subject to the privacy policy of the operator
or owner. We are not responsible for the content, privacy or security practices and policies of the Third Party Services.
To protect your information, we recommend that you read the privacy policies of all third-party services you access.

4. Personal information posted on our blog and in the community forum is public

If you choose to submit your musegear success story or comment on our blog ("Feedback"), you should be aware that any personal information submitted may be read, collected and used by other users of these blogs. This information could also be used to send you unsolicited messages.

We are not responsible for the personal information you knowingly disclose in your feedback, nor for any content or communications you receive as a result of disclosing this information.

To request removal of your personal information from our blog or a musegear success story, contact us at

5. Newsletter

If you have provided us with your email address in connection with the use of our services or subscribed to our newsletter, we may send you promotional newsletters and emails about our products and services at irregular intervals.
Newsletter, we may send you promotional newsletters and emails about our products and services at irregular intervals.
If you no longer wish to receive these communications, follow the unsubscribe instructions to unsubscribe, which you
will find in the emails you receive. Please also compare our terms of use.  

6. We take safety seriously

Subject to the principle of minimal data collection, we use various systems, applications and procedures to secure your personal information and reduce the risk of theft, damage or loss of data, unauthorised access, disclosure, modification or use of information. However, please note that these measures cannot provide an absolute guarantee of the security
of your personal information. Therefore, despite the great efforts we make to protect your personal information, we
cannot guarantee - and you cannot reasonably expect - that our databases will be immune from misuse, interference,
unlawful interception or unauthorised access or other types of misuse and abuse.

7. Amendment of these provisions

We have the right to change our privacy policy at any time, of course within the framework of applicable data protection law. When changes are made to the Privacy Policy, they will be posted on the musegear finder app or website, or sent to the most recent email address you have provided (if applicable). Any changes will take effect thirty days after the post is published or the email is sent (or whichever is later). We will make any immediate changes necessary to comply with legal requirements. If we make any fundamental changes or changes to your detriment, for example if we want to use your personal information for a new purpose, we will obtain your consent before applying the new procedure.

If you object to any changes to this Privacy Policy, you must stop using our services and may ask us to delete your personal information. Services and may ask us to delete your personal information. All information collected through our
services is covered by the privacy policy in effect at the time the information is collected.

8. Transfer of data also outside the EEA

The data we collect about you may be transferred to and stored in a location outside the European Economic Area ("EEA") or in another country of residence. We assure you that, in this case, safeguards are in place and arrangements
have been made to ensure that your personal information is held and processed in accordance with legal requirements.

9. Blocking and Deletion and Other Rights Resulting from Applicable Data Protection Law

We will delete and block your personal information as soon as we no longer need it for any of the above-mentioned purposes for which we have collected or received the information. purposes for which we have collected or received the
information, unless the law provides otherwise, for example due to retention periods under commercial or tax law.

In addition, you have the right to obtain information from us about the personal information we have stored, to have incorrect personal information corrected, or to have it deleted as described above. to have incorrect personal information corrected or, as described above, to have it deleted and, in principle, to have the processing restricted or to
object to the processing. Furthermore you have the right to have personal information about you transferred to you in
accordance with Art. 20 DSGVO.

10. Contact Us if You Have Any Questions or Concerns

You have the right to request information about your personal data held by us at any time and to ask us to correct, delete or block your personal data. If you wish to do so or have any other question about privacy in connection with the
website, services or musegear finder app, send questions or comments about this privacy policy to or to the following postal address: MS kajak7 UG, Rückertweg 8, 74128 Obersulm, Germany.

musegear finder terms and conditions

Terms of Use

Last Updated: 23 October 2023

By confirming these Terms of Use and accessing or using the applications and services owned or operated by MS kajak7 UG (“musegear”, “we”, “us”), whether through our software app(s) or our services, you are agreeing to be bound by the Terms of Use (“Terms”) set forth below.

Our terms and conditions may be changed at any time at our discretion. If you continue to use the Services after we have notified you that they have changed, you agree to be bound by those changes. be bound by these amended terms. You must stop using the Services if you do not agree to the amended Terms. Because our Services are continually evolving, we may change our Services, in whole or in part, at any time without notice. in whole or in part at any time without notice in our sole discretion. However, you have the right to cancel at any time. In the event of any material changes to the Terms, Services or pricing, or if the changes prove to be unfavourable to you, such amended Terms will apply only after you have accepted them. You may use the Services and the musegear hardware device (the "Product")
only if you are 18 years of age or older, are eligible to enter into a binding contract with musegear, and are not barred
from using the Services under applicable law. 


Subject to your compliance with these Terms, musegear grants you a limited, non-transferable, non-exclusive licence to download and install one copy of our musegear finder app (the "App") on a single mobile device owned or used by you and to use that copy of the App for your own personal and non-commercial use only. single mobile device that you own or use, and to use that copy of the App and to use the Services solely for your own personal and non-commercial purposes. We reserve all rights in the App and the Services not expressly granted to you under these Terms. You may not: (i.) Copy (except to the extent necessary to use the App and the Services for your personal use or to create your own personal (i) copy (except to the extent necessary to use the App and Services for your personal use or to make a backup copy), modify or create derivative works based on the
sublicense, create derivative works based on the App or Services; or (iii.) modify or create derivative works based on the
App or Services, transfer, sublicense, loan or rent the App to third parties; (iii.) reconstruct, decompile or disassemble the
App, except as expressly permitted under applicable law; or (iv.) make the functionality of the App available to third
parties. Making the functionality of the App or the Services available to multiple Users by any means.

Downloading Our App

By downloading our App from an App distribution platform (an "App Store"), you acknowledge and agree to the following:

- These Terms are concluded between you and us, and not with the App Store, and we (not the App Store), are solely responsible for our App. 

- The App Store is not responsible for addressing any claims you have relating to our App, including consumer protection claims, product liability claims, intellectual property infringement claims, or any claim that our App fails to conform to any applicable legal or regulatory requirement. 

- The App Store has no obligation to furnish any maintenance and support services with respect to our App or handle any warranty claims. 

- The App Store is a third party beneficiary of these Terms and has the right to enforce these Terms against you (as it relates to your license of the musegear finder App through their App Store). You must also comply with the App Store’s
terms of service when using our App.

Consent to Processing of Your Location Data

In order to make full use of our product, the App should be able to know the location of your device; if you choose to disable access to location information on your mobile device, you understand that the available functionality is limited. By agreeing to these terms you are also consenting to the musegear finder App accessing the abovementioned information subject to our Privacy Policy. This information is required in order to fulfil our contract with you and collected in accordance with Art. 6 (1) (f) GDPR. Detailed information on how the location data is used in order to provide Services to you can be found in our Privacy Policy. Your consent is freely given and can be withdrawn at any time by emailing us at


We have the right (but not the obligation) to review any or all of the Content you post and to remove (or modify) it from our Services for any reason, including, if we believe, in our sole discretion, that your content violates these Terms or endangers the safety of or causes harm to any other person or results in liability to us or any other person. other persons. We reserve the right (but are not obligated) to investigate and take appropriate action, which may include removing Your Content from (or modifying) Our Services, suspending or terminating Your Account and/or suspending or
terminating the provision of Our Services to You and/or reporting You to law enforcement authorities if You violate any
provision of these Terms. For the purpose of cooperating with any government government requests, subpoenas or
court orders, to protect our systems, service providers, partners and other users, or to protect the integrity and
operation of our business and systems, we may need to access information you provide to us. need to access.

General Prohibitions

You agree not to do any of the following:

- Use the Services or Content for any commercial purpose or for the benefit of any third party or in any manner not permitted by these Terms; 

- Use the Services to track the location of, or collect any personally identifiable information from, any other person without their express permission; 

- Intercept or “sniff” the communication packets between the musegear hardware and mobile devices or attempt to reverse engineer the app protocol;

- Access, tamper with, or use non-public areas of the Services, musegear’s computer systems, or the technical delivery systems of musegear’s suppliers; 

- Interfere with, or attempt to interfere with, the access of any user, host or network, including, without limitation,
sending a virus, overloading, flooding, spamming, or mail-bombing the Services; 

- Attempt to access or search the Services or Content or download Content from the Services through the use of any tool, device or mechanism (including robots, spiders, crawlers, data mining tools or the like) other than the software
and/or search agents provided by musegear or other generally available third party web browsers; 

- Posting or transmitting content that: (i.) infringes, misappropriates or violates any third party patent, trademark, copyright, trade secret, infringes, misappropriates or violates any third party patent, trademark, copyright, trade secret, moral right or other intellectual property right, or publicity or privacy right; (ii.) violates or incites violations of any applicable law or regulation or gives rise to civil liability; (iii.) violates or incites violations of any applicable law or regulation or gives rise to civil liability. (iii.) is fraudulent, false, inappropriate or misleading; (iv.) is defamatory, obscene,
pornographic, vulgar or libelous; (v.) promotes discrimination, bigotry, racism, hatred, harassment or harm against any
person or group; (vi.) is violent or contains violence or profanity. is violent or threatens violence or action that threatens
persons or organisations; or (vii.) promotes unlawful or harmful acts or substances; - violates applicable law or (viii)
violates any applicable law or regulation, including stalking, harassing or persecuting others for unlawful or criminal purposes; or 

- Encourage or enable any other individual to do any of the foregoing.

Intellectual Property Rights

It is our policy to remove, or disable access to, material that infringes any copyright of a third party after we have been notified by the copyright owner or the copyright owner’s legal agent. If you believe that your work has been copied and posted on through our Services in a way that constitutes copyright infringement, please provide our copyright agent with the following information:

- an electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest; 

- an identification of the copyrighted work that you claim has been infringed; 

- A description of the location within our services of the material that you claim is infringing; 

- a description of where the material that you claim is infringing is located on our Services; - your address, telephone number, and e-mail address; - a written statement by you that you have a good faith belief that the disputed use is not
authorized by the copyright owner, its agent, or law; and 

- a declaration in lieu of oath that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright.
owner’s behalf.

Notice of claims of copyright infringement should be sent to us either via email at or by mail addressed to MS kajak7 UG, Rückertweg 8, 74182 Obersulm, Germany

Content You Provide

You are responsible for the content, such as any text, images, and other material and information, that you upload or post on or through our Services (your “Content”), and its legality, reliability, and appropriateness. You should only upload or post Content that you create or have the right to use and publish. You agree that we can also make your Content available to other users of the Services in connection with using our Services, who may view and/or use your Content, subject to these Terms.


You acknowledge that we and our suppliers (including other users) own all intellectual property rights in our products, app and services, including the underlying software and technology and the information and content available in our services. Technology and the information and content available in our Services.
If you wish to provide us with any suggestions, ideas, feedback or recommendations regarding our products, app or services ("Feedback"), we may use such Feedback for any purpose without any obligation to you.
By providing Feedback, you grant us a worldwide, irrevocable, royalty-free licence to use use and exploit any Feedback at will for the full term of the legal protection thereof under all applicable intellectual property laws recognised in any jurisdiction worldwide.

Termination and Cancellation

We reserve the right to terminate or suspend your access to any or all of the Services at any time for any reason, including your breach or violation of any of the provisions of these Terms (subject to reasonable notice if required by applicable law). Upon termination, all rights and licenses granted to you in these Terms will immediately terminate. If your access to our Services is terminated or suspended due to a breach of the Terms by you, you will not be entitled to a refund of any fees or payments and you will have no further right to access the above.
For further information regarding your right to return the Product and cancel the Services, please refer to our Warranty and Refund Policy at

musegear finder: Limited warranty

musegears’s limited warranty is available on our Warranty and Refund Policy page, available at and is incorporated by reference into these Terms.



Applicable Law

These Terms will be governed by and construed in accordance with the laws of the Federal Republic of Germany, without regard to or application of conflicts of law rules or principles. However, these Terms will be governed by the law of the country in which you are domiciled if you are domiciled in the European Economic Area and the courts of that country will have exclusive jurisdiction in relation to this Agreement.

Settlement of Disputes

If you are in the EU and we are unable to resolve any disputes, you may have certain rights to refer disputes to the EU’s Online Dispute Resolution platform at If any part of these Terms is determined to be invalid or unenforceable by a court of competent jurisdiction, that provision will be enforced to the maximum extent permissible and the remaining provisions of these Terms will remain in full force and effect.

MS kajak7 UG is neither obligated nor willing to take part in dispute resolution procedures pursuant to Germany’s Act on Alternative Dispute Resolution in Consumer Matters (VSBG) before a consumer conciliation body (Art. 36 VSBG).


Please refer to our current Privacy Policy on the website ( or in the app for information on how we collect, use and disclose information from our users.

Alerts and Notifications

As part of the services we provide, you may receive (if enabled) push notifications, alerts, text messages, emails or other types of notifications sent directly to you outside or within the App ("Push Notifications"). inside the App ("Push Notifications").
You have control over the settings of Push Notifications and can turn them on or off through the Services (except for any non-frequent, important service announcements). important service announcements and administrative notifications). By default, such push notifications are turned off.
Please note that third party notifications may incur charges for certain push notifications depending on the tariff you have contracted with the mobile service provider.


If you have any questions about these Terms, please contact us at: